SERVICING

The permanent cooperation with customer even after installation of the device brings us a new look into the properties of products and contributes to further development of our company. TENEZ a.s. provides more than mere installation and putting into operation of the device. The teams of experienced professionals are prepared to render the complete service including training and consulting.

• we safeguard the warranty and after-warranty service of our products,
• overhauls of stainless and enamelled tanks
• we perform installation of technological units and putting them into operation.
• based on an agreement we perform repair and servicing of equipment from other producers
• we perform retrofit to another parameters according to the customer’s wish at the products with older date of production
• we perform modifications of pasteurizers to the EU standards
• at the enamelled products we fix the damage of smaller extent directly at the customer, - we perform all installation works including putting into operation of the mechanical plug,
• we execute revisions of enamel in the tanks and other activities on all of our products
• we will provide you with consultation upon solution of problems connected with operation of the device, with its purchase and possible reconstruction of your operations

Spare parts

After-sales services create an inseparable part of our care devoted to customers.

We are supplying the following spare parts:

• clap valves stainless of the inner diameter of DN 40, 50, 65
• sampling taps
• washing balls
• washing heads, rotary
• spare thermometers
• manometers of all types
• steam mixers for various ratings and other assortment of parts and elements for our products
• spare parts to disassembled exchangers -
• new boards with sealing of the CHX 1000 type
• VT 05, NT 025, NT 007
• separate sealing for the CHX 1000, VT 05, NT 025 types of boards
• CHX 500, CHXS 300
• sealing into stands and inter-walls
• to the disassembled exchangers of the Sigma type we supply the spare boards with sealing as well as separate sealing

30.9.2008 - Administrator

Attachment

• Form - Ask Us - 1.10.2008, Administrator
  Form - Ask Us