The company TENEZ a.s. enters the new year with several innovations. It has expanded its machine pool by a new plasma welding bench, it has reconstructed its production hall and transferred production of stainless equipment for pharmaceutical industry here. At the same time, it implements a system of customer relations management.

The demanding reconstruction of the production hall took three months and the TENEZ investment amounted to 5.3 mil. CZK. The new hall complies with severe hygienic regulations which will enable production of stainless equipment for pharmaceutical industry.

Another innovation in TENEZ is a plasma expansion welding bench of the new generation SEAMER EXINTER 32 with the NERTAMATIC 450 welding current source. This machine enables welding of carbon stainless steel, nickel alloy and titan. We are the first ones in Europe to be able to weld heterogeneous welds as well. Thanks to the fact that the new welding bench enables welding of sheet metal without any preparation of welded surfaces of thickness from 1 to 10 mm (up to 5 mm without prior spot welds), the quality of our products is significantly higher and lead time shorter. At the same time, quality of welds in the whole range of thickness complies with both EN ISO 5817 and ASME CODE. The machine enables feedback check of parameters through computer interface.

Another area of innovation is the customer care. The company TENEZ implements a new IT system that includes a CRM system for customer relations management. In the original structure of the sales department, each product line had its own team. That is why sometimes a client had to deal with several sales representatives from different product lines. The new structure is organised in the way that each customer always has only one sales representative as his partner for negotiations.

We believe that these steps will contribute to improvement of our services for you, our customers.

22.12.2009 - Vojtech Pekárik